How It Works

How It Works

First Steps to a Happy, Healthier Life

How to Get Started

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Free Christian Counseling Online is a service of MyCounselor.Online providing free and reduced fee online counseling from trained counselors.

All of our counselors:

  • love Jesus and know the Bible,
  • are professionally trained as counselors,
  • are either provisionally licensed or fully state licensed, and
  • practice under the supervision of experienced licensed counselors.

Working with provisionally licensed professionals and counselors in training gives you access to clinically trained counselors under the direction of experienced supervisors at a price friendly to your budget.

Since your first session is covered completely by our scholarship program you can try working with one of our counselors’ risk-free. Additional sessions are just $45.

*Looking for more experienced counselors? Check out the Christian Counselors at MyCounselor.Online

Here’s how you can start on the road to a better life in 4 easy steps.

  • Find the Right Counselor

    The counselor you work with depends on the issues you're facing, counselor availability, and your preferences.

  • Schedule an Appointment

    Request an appointment online. Sessions are available Monday through Friday, 9 a.m. to 9 p.m.

  • Complete Intake Forms

    All required documents are available online and must be completed before your first session in order to receive counseling services.

  • Start Counseling

    Attend your first 45-minute session with your counselor online through our MyDevice video counseling service.

Help where you need it

MyDevice Online Counseling

With the advances in technology over the last few years telemedicine has launched on to the scene as a convenient way to connect with medical professionals. Free Christian Counseling Online is a part of this medical revolution bringing professional counseling services to you via online video sessions.

We utilize an encrypted video connection software, Zoom, used by many other medical facilities to deliver services in a safe and secure environment.

Zoom has applications for:

  • Windows & Mac Computers
  • Apple & Android Tablets
  • Mobile Phones

You can download the Zoom app on the device of your choosing and connect with your counselor at the location of your choosing.

Visit https://mycounselor.zoom.us/download to download the application. You can also follow the link you find in your appointment confirmation email.


MyDevice Counseling

MyDevice video counseling sessions bring the professional to you on the device and in the location of your choosing!

Many find it difficult to connect with a helping professional. Sometimes it’s due to schedule. For others there’s just not a professional who specializes in the help you are looking for available without hours of driving.

Video counseling online makes it easy to connect with a Christian counselor who specializes in the area of help you are looking for.

At Free Christian Counseling Online we want technology to help you, not get in the way. We’ll make sure all the kinks are worked out and you know exactly how to join your counseling session so you can focus on feeling better.

*Zoom HIPPA compliance

MyDevice Video Counseling | MyCounselor Online

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 A MyDevice client shares her experience.

Real Client Reviews Video Counseling Experience | MyCounselor Online

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 A farmer shares his MyDevice experience.

A Farmer Shares His Experience with MyCounselor Online Video Counseling

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Get Answers

Common Questions

When can I see a counselor?

The short answer, Monday-Friday 9 a.m.-9 p.m. The more accurate answer is, it depends on which counselor you are going to work with. Each counselor’s schedule is different and availability in their schedule depends on how busy they are and if they have any cancellations. We try hard to get you in the same week or next week after you request an appointment.

We maintain a cancellation waiting list that you can join to take advantage of any openings that might occur before your next scheduled appointment.

Which counselor will I work with?

Which counselor you work with will be determined by a) What issues you are facing,  b) How your schedule fits with counselor’s availability, c) Your preferences.

What are the counseling fees?

There are NO FEES what so ever for your first session.

After your free counseling session, if you choose to continue counseling, session fees are just $45.

*A $45 refundable deposit is required to schedule your free sessions.


Is it really FREE counseling?

YES! – Your first session with Free Christian Counseling Online is absolutely free, with no obligation to pay for any sessions.

You will be required to put a $45 deposit on account when you schedule your free session. So long as you attend the sessions you schedule the deposit is completely refundable. If you fail to cancel or reschedule a session by 5 p.m. the business day before your scheduled session your deposit will be applied towards a $45 cancellation fee. 


Can I use my insurance for sessions?

Free Christian Counseling Online is not in-network for any insurance providers and most insurance companies do not reimburse or provide coverage for provisionally licensed therapist or counselors in training.

You should check with your insurance to confirm, but it is unlikely that your coverage will provide benefits for our services.

For professional counseling services that may be covered by insurance you can visit MyCounselor.Online.


How soon can I get in?

Appointments are available Monday-Friday, 9 a.m. to 9 p.m. Also keep in mind that each counselor’s schedule is different, and availability may vary depending on how busy they are and whether they have any cancellations.

We maintain a cancellation / waiting list for those who would like to get in to see a counselor sooner than the earliest opening at the time of their scheduling.

What’s your cancellation policy?

In order to provide free and greatly reduced fee counseling, we must follow a strict cancellation policy.

Counseling appointments scheduled, following your free session, are paid for in advance and are non-refundable.

You may reschedule appointments if you request to reschedule no later than 5 p.m. the business day before your scheduled appointment.

If you fail to reschedule by 5 p.m. the business day before your scheduled appointment you will be charged a cancellation fee of $45. You will also forfeit any remaining free sessions.

We apply the cancellation policy without favoritism and with uniformity to all clients to whom it applies.

Are my sessions private and confidential?

Free Christian Counseling Online is a provider of mental health services and thus your personal health information is protected under HIPPA and state law. We follow strict procedures to protect your information and privacy.

While we are committed to maintaining the privacy and confidentiality of all communications between you and your therapist, it is important to know that the confidentiality of communication through electronic means such as: telephone, cell phone, e-mail, chat, or other electronic means cannot be guaranteed.

To learn more about how the encrypted video software we use, Zoom, protects your privacy, click here. 

For more details on the limits of confidentiality you can find our Informed Consent Documents here.

Do you have more experienced counselors?

All the counselors available through Free Christian Counseling Online are provisionally licensed or counselors in training, under the supervision of the experienced clinicians of MyCounselor.Online.

If you wish to work with a more experienced clinician you can learn about our Christian Counselors at MyCounselor.Online by clicking here. 

Do you have physical offices where I can meet my counselor in-person?
What is your Statement of Faith?

MyCounselor.Online and Free Christian Counseling Online are a provider of Christian counseling services. All our counselors are professing Christians whose faith and practice are in alignment with the American Association of Christian Counselors Code of Ethics and the Focus on the Family Statement of Faith.

Ready to Get Started?

Schedule An Appointment

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