How It Works
First Steps to a Happy, Healthier Life
How to Get Started
Free Christian Counseling Online is a service of MyCounselor.Online providing free and reduced fee online counseling from trained counselors.
All of our counselors:
- love Jesus and know the Bible,
- are professionally trained as counselors,
- are either provisionally licensed or in graduate programs practicing as counselors in training as they complete their counseling studies, and
- practice under the supervision of experienced licensed counselors.
Working with provisionally licensed professionals and counselors in training gives you access to clinically trained counselors under the direction of experienced supervisors at a price friendly to your budget.
Since your first 3 sessions are covered completely by our scholarship program you can try working with one of our counselors’ risk-free. Additional sessions are just $35.
*Looking for more experienced counselors? Check out the Christian Counselors at MyCounselor.Online
Here’s how you can start on the road to a better life in 4 easy steps.
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Find the Right Counselor
The counselor you work with depends on the issues you're facing, counselor availability, and your preferences.
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Schedule an Appointment
Request an appointment online. Sessions are available Monday through Friday, 9 a.m. to 9 p.m.
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Complete Intake Forms
All required documents are available online and must be completed before your first session in order to receive counseling services.
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Start Counseling
Attend your first 45-minute session with your counselor online through our MyDevice video counseling service.
Help where you need it
MyDevice Online Counseling
With the advances in technology over the last few years telemedicine has launched on to the scene as a convenient way to connect with medical professionals. Free Christian Counseling Online is a part of this medical revolution bringing professional counseling services to you via online video sessions.
We utilize an encrypted video connection software, Zoom, used by many other medical facilities to deliver services in a safe and secure environment.
Zoom has applications for:
- Windows & Mac Computers
- Apple & Android Tablets
- Mobile Phones
You can download the Zoom app on the device of your choosing and connect with your counselor at the location of your choosing.
Visit https://mycounselor.zoom.us/download to download the application. You can also follow the link you find in your appointment confirmation email.
MyDevice Counseling
MyDevice video counseling sessions bring the professional to you on the device and in the location of your choosing!
Many find it difficult to connect with a helping professional. Sometimes it’s due to schedule. For others there’s just not a professional who specializes in the help you are looking for available without hours of driving.
Video counseling online makes it easy to connect with a Christian counselor who specializes in the area of help you are looking for.
At Free Christian Counseling Online we want technology to help you, not get in the way. We’ll make sure all the kinks are worked out and you know exactly how to join your counseling session so you can focus on feeling better.
A MyDevice client shares her experience.
A farmer shares his MyDevice experience.
See how to join your MyDevice counseling session.
Learn how to join the MyDevice / Zoom session with audio.
Get Answers
Common Questions
When can I see a counselor?
The short answer, Monday-Friday 9 a.m.-9 p.m. The more accurate answer is, it depends on which counselor you are going to work with. Each counselor’s schedule is different and availability in their schedule depends on how busy they are and if they have any cancellations. We try hard to get you in the same week or next week after you request an appointment.
We maintain a cancellation waiting list that you can join to take advantage of any openings that might occur before your next scheduled appointment.
Which counselor will I work with?
Which counselor you work with will be determined by a) What issues you are facing, b) How your schedule fits with counselor’s availability, c) Your preferences.
What are the counseling fees?
There are NO FEES what so ever for your first 3 sessions.
After your 3 free counseling sessions, if you choose to continue counseling, session fees are just $35.
*A $35 refundable deposit is required to schedule your free sessions.
*Sessions following your free sessions are paid for in advance at the time you schedule your appointment and are non-refundable. Should you be unable to attend your scheduled session, so long as you notify us by 5 pm the business day prior, you may reschedule your appointment. These policies are necessary for us to be able to offer free and greatly reduced fee counseling.
Is it really FREE counseling?
YES! – Your first 3 sessions with Free Christian Counseling Online are absolutely free, with no obligation to pay for any sessions.
You will be required to put a $35 deposit on account when you schedule your first free session. So long as you attend the sessions you schedule the deposit is completely refundable. If you fail to cancel or reschedule a session by 5 p.m. the business day before your scheduled session your deposit will be applied towards a $35 cancellation fee and you will forfeit any remaining free sessions.
Can I use my insurance for sessions?
Free Christian Counseling Online is not in-network for any insurance providers and most insurance companies do not reimburse or provide coverage for provisionally licensed therapist or counselors in training.
You should check with your insurance to confirm, but it is unlikely that your coverage will provide benefits for our services.
How soon can I get in?
Appointments are available Monday-Friday, 9 a.m. to 9 p.m. Also keep in mind that each counselor’s schedule is different, and availability may vary depending on how busy they are and whether they have any cancellations.
We maintain a cancellation / waiting list for those who would like to get in to see a counselor sooner than the earliest opening at the time of their scheduling.
What’s your cancellation policy?
In order to provide free and greatly reduced fee counseling we must follow a strict cancellation policy.
Counseling appointments scheduled, following your free sessions, are paid for in advance and are non-refundable.
You may reschedule appointments if you request to reschedule no later than 5 p.m. the business day before your scheduled appointment.
If you fail to reschedule by 5 p.m. the business day before your scheduled appointment you will be charged a cancellation fee of $35. You will also forfeit any remaining free sessions.
We apply the cancellation policy without favoritism and with uniformity to all clients to whom it applies.
Are my sessions private and confidential?
Free Christian Counseling Online is a provider of mental health services and thus your personal health information is protected under HIPPA and state law. We follow strict procedures to protect your information and privacy.
While we are committed to maintaining the privacy and confidentiality of all communications between you and your therapist, it is important to know that the confidentiality of communication through electronic means such as: telephone, cell phone, e-mail, chat, or other electronic means cannot be guaranteed.
For more details on the limits of confidentiality you can find our Informed Consent Documents here.
Do you have more experienced counselors?
All the counselors available through Free Christian Counseling Online are provisionally licensed or counselors in training, under the supervision of the experienced clinicians of MyCounselor.Online.
If you wish to work with a more experienced clinician you can learn about our Christian Counselors at MyCounselor.Online by clicking here.
Do you have physical offices where I can meet my counselor in-person?
All the counseling provided by Free Christian Counseling Online is provided through online video counseling sessions.
What is your Statement of Faith?
MyCounselor.Online and Free Christian Counseling Online are a provider of Christian counseling services. All our counselors are professing Christians whose faith and practice are in alignment with the American Association of Christian Counselors Code of Ethics and the Focus on the Family Statement of Faith.
Ready to Get Started?
Schedule An Appointment
Request an online counseling appointment today!
