Schedule An Appointment

Ready to Start Your Journey?

Request An Appointment

Use the form below to request an appointment.

Getting back to you fast is important to us. If you use the form we will get back with you the same day (if before 5 pm) or the next business day.

After you complete the form below you will be taken to our informed consent documents to read and sign online. After you have completed this step our receptionist will call you at the number you provide to schedule your first appointment.

If you have questions not answered in the Common Questions section below, feel free to contact using the form on our contact page.

We’re looking forward to serving you!

*Looking for more experienced counselors? Checkout the the Christian Counselors at MyCounselor.Online

Get Answers

Common Questions

When can I see a counselor?

The short answer, Monday-Friday 9 a.m.-9 p.m. The more accurate answer is, it depends on which counselor you are going to work with. Each counselor’s schedule is different and availability in their schedule depends on how busy they are and if they have any cancellations. We try hard to get you in the same week or next week after you request an appointment.

We maintain a cancellation waiting list that you can join to take advantage of any openings that might occur before your next scheduled appointment.

Which counselor will I work with?

Which counselor you work with will be determined by a) What issues you are facing,  b) How your schedule fits with counselor’s availability, c) Your preferences.

What are the counseling fees?

There are NO FEES what so ever for your first 3 sessions.

After your 3 free counseling sessions, if you choose to continue counseling, session fees are just $35.

*A $35 refundable deposit is required to schedule your free sessions.

*Sessions following your free sessions are paid for in advance at the time you schedule your appointment and are non-refundable. Should you be unable to attend your scheduled session, so long as you notify us by 5 pm the business day prior, you may reschedule your appointment. These policies are necessary for us to be able to offer free and greatly reduced fee counseling.

 

Is it really FREE counseling?

YES! – Your first 3 sessions with Free Christian Counseling Online are absolutely free, with no obligation to pay for any sessions.

You will be required to put a $35 deposit on account when you schedule your first free session. So long as you attend the sessions you schedule the deposit is completely refundable. If you fail to cancel or reschedule a session by 5 p.m. the business day before your scheduled session your deposit will be applied towards a $35 cancellation fee and you will forfeit any remaining free sessions. 

 

Can I use my insurance for sessions?

Free Christian Counseling Online is not in-network for any insurance providers and most insurance companies do not reimburse or provide coverage for provisionally licensed therapist or counselors in training.

You should check with your insurance to confirm, but it is unlikely that your coverage will provide benefits for our services.

For professional counseling services that may be covered by insurance you can visit MyCounselor.Online.

 

How soon can I get in?

Appointments are available Monday-Friday, 9 a.m. to 9 p.m. Also keep in mind that each counselor’s schedule is different, and availability may vary depending on how busy they are and whether they have any cancellations.

We maintain a cancellation / waiting list for those who would like to get in to see a counselor sooner than the earliest opening at the time of their scheduling.

What’s your cancellation policy?

In order to provide free and greatly reduced fee counseling we must follow a strict cancellation policy.

Counseling appointments scheduled, following your free sessions, are paid for in advance and are non-refundable.

You may reschedule appointments if you request to reschedule no later than 5 p.m. the business day before your scheduled appointment.

If you fail to reschedule by 5 p.m. the business day before your scheduled appointment you will be charged a cancellation fee of $35. You will also forfeit any remaining free sessions.

We apply the cancellation policy without favoritism and with uniformity to all clients to whom it applies.

Are my sessions private and confidential?

Free Christian Counseling Online is a provider of mental health services and thus your personal health information is protected under HIPPA and state law. We follow strict procedures to protect your information and privacy.

While we are committed to maintaining the privacy and confidentiality of all communications between you and your therapist, it is important to know that the confidentiality of communication through electronic means such as: telephone, cell phone, e-mail, chat, or other electronic means cannot be guaranteed.

To learn more about how the encrypted video software we use, Zoom, protects your privacy, click here. 

For more details on the limits of confidentiality you can find our Informed Consent Documents here.

Do you have more experienced counselors?

All the counselors available through Free Christian Counseling Online are provisionally licensed or counselors in training, under the supervision of the experienced clinicians of MyCounselor.Online.

If you wish to work with a more experienced clinician you can learn about our Christian Counselors at MyCounselor.Online by clicking here. 

Do you have physical offices where I can meet my counselor in-person?
What is your Statement of Faith?

MyCounselor.Online and Free Christian Counseling Online are a provider of Christian counseling services. All our counselors are professing Christians whose faith and practice are in alignment with the American Association of Christian Counselors Code of Ethics and the Focus on the Family Statement of Faith.

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